9 Steps to Creating a Great Workplace

T

he Gallup Organization interviewed about 1 million workers, including 80,000 leaders, over the last

25 years. Those surveyed were asked about all aspects of their work life. Gallup researchers found that

people stay with a company largely because of the quality of their leaders.

So, how can you start creating a great workplace?

1. Help people see the purpose of what they do. People stay at jobs that are intellectually stimulating

or personally rewarding.

2. Expect a lot. Challenge your people to not only meet their goals, but to exceed them.

3. Don't dictate how to work. Good companies set high standards, but they're flexible about how people

can meet them.

4. Be really available. A leaders' availability is a crucial element in successful companies.

5. Break the Golden Rule. Treat people not as you would like to be treated, but as they would like to be

treated.

6. Get the word out -- in 24 hours or less. Let your people know within 24 hours about the issues discussed

in your management meetings.

7. Make sure people have what they need to do their jobs. The Gallup study found that, next to knowing

what was expected of them, employees were most productive when given the materials and equipment

needed to do their jobs.

8. Celebrate all success, big or small, and say thanks when a task is well done.

9. Have fun!

Lin Hart & Associates

15816 Summer Ridge Dr.

Chesterfield, MO 63017