Common Mistakes
When it comes to building a winning team, many leaders in new positions stumble, partly because it is
extremely difficult to let people go. Failure to act decisively and quickly prolongs the transition period and
can derail your efforts. Here are some of the most common mistakes leaders make, from Watkins's book The
First 90 Days:
Keeping the existing team too long. You should decide who will remain and who will go within your first 90
days. After six months, you should have communicated your planned personnel changes to key stakeholders,
your boss and HR.
Not repairing the glitches. Develop options right away, even if you have to hire people in temporary positions.
You can't let the engine stop running while you recharge the batteries. You may be able to find people at lower
levels of the organization.
Not working organizational alignment and team-restructuring issues in parallel. It isn't enough to have the
right team in place. Members must be aligned and clear about the organizational mission, goals and values.
Not holding onto the good people. You need to look for ways to signal to the top performers that you recognize
their capabilities. Reassurance can do wonders.
Undertaking team-building before the core team is in place. Don't strengthen the bonds of a team whose
members will not continue with you as a cohesive group. Wait until you have the right people in place.
Making implementation decisions too early. Wait until core members of your new team are in place before
attempting to secure their buy-in for changes. You cannot afford to delay some issues, but it's difficult to get
buy-in from people when they haven't been part of the decision-making process.
Trying to do it all yourself. The process of restructuring a team is full of legal, emotional and company policy
complications. Don't undertake this on your own. You have HR people who can advise you and help you chart
a strategy.
Resource: Watkins, M. (2003). The First 90 Days: Critical Success Strategies for New Leaders at All Levels. Boston, MA.
Harvard Business School Press.
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Chesterfield, MO 63017